1. Disconnect all USB devices.
2. Click Start then right-click on My Computer.
3. Choose Properties.
4. Click the tab at the top named Hardware.
5. Click the button named Device Manager.
6. At the bottom of this list, find the selection named. Universal Serial Bus Controllers and click the plus sign beside it.
7. You should now see a list of hubs and controllers. We will remove these in the next step.
8. Right click on the first item in the list under the heading. Universal Serial Bus Controllers and choose Uninstall from the menu that appears.
9. Repeat the previous step until all items that appear under the Universal Serial Bus Controllers heading, are gone.
10. Click start and turn off computer.
11. from the menu that appears choose Turn Off.
12. Wait for the system to power off.
13. Locate the delete key on your keyboard.
14. Press the power switch on the front of your computer and immediately begin to press the Delete key repeatedly.
15. You should now see a blue screen with the title "CMOS Setup Utility". If you instead see the message "Starting Windows" you will need to power the system off and try the preceding step again.
16. From the main page, use the arrow keys to highlight Chipset Features then press the Enter key.
17. Use the arrow keys to highlight USB Legacy Support then use the PgUp and PgDn keys to change this selection to Disabled.
18. Press the ESC key then the F10 key to save and exit.
19. At the prompt that appears type Y and hit Enter.
20. The system will now reboot and redetect the USB ports. Seeing messages about new hardware is normal.
21. Once back in Windows plug in your USB web camera. It should now be functioning.
22. Now plug in the printer and that too should be functioning.

If you still have problems, check the website at www.supportforyourpc.com for the latest information and drivers

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