PROBLEM: Problem Installing XP On FreeDOS System
(Article: 1369)


This article applies to the following items:



Summary

When installing Xp, you get the error "mass-storage device not found" or a blue screen error

Symptom

When installing XP on a system with FreeDOS, setup stops with one of the following problems:

An error message is displayed that says "A mass storage device cannot be found"

or

A blue screen error occurs

Cause

SATA mode may be set incorrectly in the BIOS

Resolution

Some motherboards have advanced SATA modes that either are not required or require an F6 driver to complete Windows XP setup. Please check the motherboard manual to see if these SATA modes are available or if additional steps may be required:

Also please see KB 1356 which explains another reason a setup error may occur when installing Windows XP on newer motherboards.



Published: 9/3/2009
Last Updated: 9/3/2009
Article Type: PROBLEM