FIX: New Hardware Wizard Appears At Every Boot Up--Hardware Is Already Loaded
(Article: 1094)

Summary

Upon each Boot of the system the Add New Hardware Wizard comes up (usually for the printer or scanner) even though the peripheral is loaded and working.

Symptom

Upon each Boot of the system the Add New Hardware Wizard comes up (usually for the printer or scanner) even though the peripheral is loaded and working.

Cause

Microsoft states that this is a known issue in WinXP Home & Pro when a peripheral is loaded without using the hardware wizard.

Resolution

When the Add New Hardware Wizard come up at boot press NEXT and let it run-at the end it will still say it cannot find the software but click FINISH instead of CANCEL and the wizard will stop coming up

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Published: 7/22/2002
Last Updated: 9/4/2002
Article Type: FIX