FIX: Error Msg: "System Has Recovered from a Serious Error" after every restart
(Article: 1026)

Summary

If Windows XP restarts because of a serious error, the Windows Error Reporting tool prompts you to report the problem to Microsoft for troubleshooting purposes. Windows may begin prompting you to report this information every time you restart the computer, even if no error occurred during the previous session. After this problem begins to occur, you are prompted to send the information after every restart, even if you choose not to send the information

Symptom

If Windows XP restarts because of a serious error, the Windows Error Reporting tool prompts you to report the problem to Microsoft for troubleshooting purposes. Windows may begin prompting you to report this information every time you restart the computer, even if no error occurred during the previous session. After this problem begins to occur, you are prompted to send the information after every restart, even if you choose not to send the information

Cause

This problem occurs because after a Minidump (or memory dump) file is written, the paging file continues to have a flag set that indicates that a memory dump file needs to be written.

Resolution

The following information was rewritten form Microsoft KB article Q317277

1. Download the fix from Microsoft. Click Here To Download Patch. The download is 2,932Kb.
2. According to Microsoft, a workaround for the problem is the following:
   • Click Start.
   • Right-click My Computer.
   • Click Properties.
   • On the Advanced tab, in the Performance section, click Settings.
   • In the Virtual Memory section, click Change.
   • For Paging file size for selected drive, click No Paging File and then click Settings.
   • Click Yes after the following warning appears:
     If the paging file on volume X: has an initial size of less than xx megabytes, then the system may not be able to create a debugging information file if a STOP error occurs. Continue anyway?
     ( X is the drive letter and xx is the amount of RAM installed on your computer minus 1 megabyte.)
   • Click System Managed Size.
   • Click OK four times, and then restart the computer when you are prompted.

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Published: 5/1/2002 Last Updated: 6/4/2002 Article Type: FIX